So here I am, sitting in a bar, at an airport, trying to figure out why my flight is over an hour late …
It occurs to me that the processes involved with flights are probably the cause of this, and it dawns on me that a poor process is as much a performance bottleneck as a poorly written piece of software is !!!
The flight was late, according to the lady at the counter, because it left late from the previous airfield. That was something I had figured out by myself, but this seemed to be a perfectly acceptable explanation for her. I of course wanted to know WHY the plane left later than scheduled, but that was something she could not help me with. Read the rest of this entry »
